PRIVACY POLICY

At Bella Luisa, we are committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, and protect your data, in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

  1. Information We Collect

We may collect personal information when you interact with our website, make a purchase, or contact us. The types of personal information we collect include:

  • Name
  • Contact details (email address, phone number)
  • Shipping and billing addresses
  • Payment information (e.g., card details)
  • Purchase history and preferences
  1. How We Use Your Information

The personal information we collect is used solely to enhance your experience with Bella Luisa and provide you with our services. We use your data for:

  • Processing and fulfilling orders
  • Communicating with you about orders, returns, and customer service inquiries
  • Sending updates on promotions, new products, or changes to our services (if you have opted in)
  • Improving our website, products, and services based on your feedback and browsing patterns
  1. Sharing Your Information

Bella Luisa respects your privacy and does not sell or rent your personal information. We only share your data under specific conditions:

  • With trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are required to maintain the confidentiality of your data.
  • When legally required, in compliance with Australian laws and government regulations.
  1. Security of Your Information

We use industry-standard security measures to protect your data. While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. You are encouraged to take steps to protect your personal information when using online services.

  1. Your Rights

Under the Australian Privacy Act, you have the right to access, correct, or delete your personal information held by Bella Luisa. You may also request to opt out of marketing communications at any time.

To make any requests regarding your data, please contact us at support@bellaluisa.com.

  1. Cookies and Tracking Technologies

Bella Luisa uses cookies to enhance your browsing experience and track usage patterns. You can manage your cookie preferences in your browser settings.

  1. Updates to Our Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices. Any updates will be posted on this page. We encourage you to review this policy regularly.